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General HVAC Solutions America Inc AIRSTAGE Infinite Support

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9 comentarios

  • Joseph Kiriakatos

    Good afternoon Chris, 

                   For now, you can try running the indoor unit at a fixed fan speed (Ex: High, Medium, Low) as opposed to running the fan speed at auto. That should decrease the frequency of the error appearing. Currently, we are working on a firmware update for this error code. Unfortunately, an exact time frame for this firmware update cannot be provided, but it should be available within the next several weeks. 

     

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  • Chris Kohuch

    Thank you. I appreciate the info. 

    3
  • Philip Woodson

    I am also interested in a fix to this issue.

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  • Billy Lamour

    I also had this issue, the error code 51.6 appeared a few times on my thermostat (wire controller error history). I called my Elite contractor and he replaced the fan motor along with the electronic board and about 7 months later the code appeared again? So I'm also interested to know the fix to this issue.

    Thank you

    Billy

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  • Matthew Short

    Has anyone found a resolution for this issue? 

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  • Aaron Dyck

    Omg…!!¡!!!!!! I have the same problem please help 

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  • Billy Lamour

    I had the contractor over my house 2  times for this issue ( error code 51.6) 

    1- the first time this error code 51.6 appeared it was 4 months after the system was initially installed.  Like I mentioned in previous post the elite contractor technician came and replaced the fan motor and the electronic board.

    2- the second time this error code 51.6 appeared I called my contractor and he had me reset the system, the procedure was simple all I had to do for the reset was to turn off the breaker. This quick fix was supposed to solve the issue, well it did not.

    3- the third time the error code 51.6 appeared I called the contractor (hvac technician) again this time he came to my house and re-routed the wires around the electronic board. The hvac tech reassured me by saying the code will no longer show up… I have my doubts but lets wait and see its has been 4 months since and I have not seen the error 51.6 code yet….

    Hope the problem is fixed and this error code does not show up again.

     

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  • Chris Sykes
    -1
  • Billy Lamour

    So far so good no error 51.6 code

     

    0

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